To order online, add the desired items to your shopping cart and select the “Checkout” button. Follow the 2 step checkout process by adding your billing information, shipping address and payment information

An order may only be canceled up to the time that it ships. You are not able to cancel your order once the package has shipped. If you need to cancel your order, call us immediately at 866.957.9818.

On step 2 of the checkout process, there will be an option to enter a coupon or promotional code. Enter your code and click on “Apply”.

After you submit your order, you should receive an electronic invoice to the email address you provided when you created your account. If you did not receive your invoice, please check your SPAM folder. If you are unable to find your invoice, please call 866.957.9818.

Taste Traditions accepts Visa, MasterCard, Discover and American Express, in addition to your PayPal account.

To send a gourmet gift to someone, add the desired item(s) to your shopping cart and select the “Checkout” button. In step 1 of the checkout process, add the recipient’s shipping address. If you’d like to add a customized message, in step 2 of the checkout process, select the “Edit Gift Options” link on the right-hand side and enter your message. Select “Continue” to enter your payment information and submit your order.  Please be sure to let the recipient know that a perishable package is being sent to their residence.

We do not collect sales tax on food items.

MICROWAVE OVEN:
Setting: HIGH*
Open one end of wrapper
THAWED: 1 minute 15 seconds to 1 minute 45 seconds. Thaw in refrigerator.
FROZEN: 2 minutes 45 seconds to 3 minutes
*Microwave times may vary due to microwave wattage.

CONVENTIONAL OVEN:
Preheat oven to 350º
1. Remove product from wrapper
2. Place in a lightly greased shallow dish
3. Cover with foil and cook
THAWED: 15 to 20 minutes. Thaw in refrigerator.
FROZEN: 40 to 45 minutes

STOVE TOP:
1. Place unopened bag into a large pot of boiling water
2. Reduce heat and simmer, stirring occasionally and gently with a wooden spoon
THAWED: 20 – 30 minutes. Thaw in refrigerator.
FROZEN: 45 – 60 minutes
3. Cook until product temperature reaches 165°F*
4. Remove bag from water and carefully open over large serving container
5. Hold at 150° to 160°F until served

*To check product temperature:
Using insulated gloves, remove bag from water and place on a flat surface. Lay a stemmed thermometer across the middle of the bag and fold the bag over.

Separation is normal for many of our cream based soups when thawed. To reconstitute, massage the bag occasionally while heating, and make sure internal temperature reaches a minimum 165°.

All orders will be shipped on Monday and Wednesday of each week. Orders received by 12:00 PM CST on Monday or Wednesday will ship that same day. Orders received after 12:00 PM CST, or on all other days of the week will ship the next shipping day.

Taste Traditions currently ships all products using UPS 2nd Day Air® or UPS Next Day Air®.  Users in select ZIP codes around our shipping facility will be permitted to select UPS Ground.  All users will receive their delivery within 48 hours.

Each order is shipped in a reusable Styrofoam cooler with dry ice and/or ice gel packs. The dry ice will be wrapped in thick butcher paper.  When your package is delivered, please place your items in the freezer until ready to use.

WARNING: Dry ice will burn skin. If dry ice is still present, remove the food products and leave the wrapped dry ice in the cooler.  Crack the cooler lid and place outside away from kids and animals.
For more information on how to dispose of dry ice Click Here.

All food products from Taste Traditions are packaged frozen and need to be shipped within 24 to 48 hours.  Users in select ZIP codes around our shipping facility will be permitted to select UPS Ground.  All other users will be required to select UPS 2nd Day Air® or UPS Next Day Air®.

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